See general condition of booking file.

What is the general conditions and policy of booking?

Please read this information carefully. The payment of required deposit(s) or full payments for a reservation on any program booked by Valley Travel Service constitutes consent to all provisions of the terms and general information contained in the brochure or flyer. Valley Travel Service acts in the capacity of an agent for airlines, cruise lines, hotels, and various other means of transportation and services. In the capacity of an agent, Valley Travel Service cannot be held responsible if one of these suppliers become negligent or does not fulfill their contractual obligations, provided that due care was used in selecting these services. Valley Travel Service is not responsible for acts of God, government shut downs, or acts of war.

All rates published are per person as indicated. Most rates listed are based on double occupancy (unless otherwise specified). Reservations will be accepted subject to availability at the time of request and will be considered confirmed only upon receipt of deposit.

Every effort is made to handle passenger’s luggage as carefully as possible. However, Valley Travel Service cannot be responsible, assume liability, or accept claims for loss or damage to luggage due to breakage, theft, or fair wear-and-tear through hotel and group carrier handling. It is important for your own self interest and protection that you make certain you have adequate insurance to cover these eventualities. An insurance packet is enclosed with your tour documents.

In all matters relating to the making of arrangements for hotel and/or motel accommodations, sightseeing tours and service provided, entertainment, and transportation by air, rail, motorcoach, automobile, or ship, Valley Travel Service and its subsidiaries will act only in the capacity of an agent for the hotel/motels, airlines and other suppliers stated in the tour literature describing the services purchased.

Because of its status as an agent, and because it maintains no control over the personnel, equipment or operations of these travel service suppliers, Valley Travel Service and its subsidiaries can assume no responsibility for and cannot be held liable for any personal injury, property damage, or other loss, accident or delay, inconvenience or irregularity which may be occasioned either by reason of 1) any wrongful, negligent, or unauthorized acts or omissions on the part of any suppliers, 2) any wrongful, negligent or unauthorized acts or omissions on the part of any employees of any of these suppliers, 3) any defect or failure of any vehicle, equipment, or instrument owned or otherwise used by any of these suppliers, or 4) any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise, of Valley Travel Service.

What kind of proof of citizenship is required?

U.S. citizens traveling outside of the United States are required to carry documentation of U.S. Citizenship. Proof of citizenship will vary based on the travel destinations. The employees of Valley Travel Service  will, to the best of their ability, advise you of the needed documentation. Non U.S. citizens will need to check with the appropriate consulates for entry requirements. Participants are responsible for obtaining proper travel documents. No refund will be made for failure to carry proper proof of citizenship, which leads to denied entry into or returning from a foreign country.

What is the cancellation policy?

Cancellation policies are determined by each cruise line, airline, and tour operator according to their policies.
Valley Travel Service will charge a $50.00 cancellation fee per booking to cover costs incurred.